Returns & Exchanges
We want you to love your scent. If you are not completely satisfied with your purchase, we accept returns of unlit candles within 30 days of delivery.
1
Initiate Return
Email our support team with your order number to request a prepaid return shipping label.
2
Pack Securely
Place the unlit candle in its original packaging to ensure it arrives back to us safely.
3
Ship It Back
Drop your package off at any authorized carrier location using the provided label.
4
Receive Refund
Once received and inspected, we will issue a refund to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing