Frequently Asked Questions
Find answers to common questions about our sustainable candles
What kind of wax do you use in Keap candles?
We use a premium, sustainable coconut wax blend that provides a clean, long-lasting burn without the use of paraffin or soy.
How long do your candles typically burn?
Our standard 7.4oz candles have a burn time of approximately 45-50 hours when following proper wick care instructions.
Are your fragrances phthalate-free?
Yes, all our scents are meticulously crafted using high-quality fragrance oils and essential oils that are 100% phthalate-free and paraben-free.
Can I reuse the candle glass?
Absolutely. Our glasses are designed to be easily cleaned and repurposed as drinking glasses, planters, or storage containers once the wax is gone.
Do you offer a subscription service?
Yes, our 'Candle Club' offers monthly or bi-monthly deliveries of our seasonal scents at a discounted rate with free shipping.
Why is my candle tunneling?
To prevent tunneling, ensure the first burn lasts long enough for the wax pool to reach the edge of the glass, usually about 2-3 hours.